Q: What areas do you operate?

Currently we operate in London Zone 1 and Zone 2.

Q: Is there a minimum number of days I have to rent out my property each month?

We believe our clients should have complete flexibility over when they use our service. Just let us know when your place is available and we will find suitable guests for those dates only.

Q: How do the Air Agents vet guests and make sure my property is looked after?

Taking good care of your property is absolutely our first priority.

We will enforce your house rules and do not allow guests to stay that intend on having parties or disturbing neighbours at night. 

We use various methods to confirm guests are suitable but most important is checking previous host reviews and that they have verified their ID on Airbnb.

In addition if you use our check-in service we will take a photo of the guest's passport upon arrival when we meet them.

Q: Do you take care of the cleaning after guests have left?

We certainly do! Guests are shown the cost of cleaning when they make their booking through Airbnb and pay for this in advance of their stay.

Note: As standard the service fee includes cleaning at check-out and fresh linen. If you require a pre-clean of your place before guests arrive just let us know and we will gladly arrange.

Q: What sort of linen is provided for guests?

The Air Agents are a high end property manager and only use hotel quality, professionally pressed linen.

We also provide large fuzzy bath towels, small hand towels and bathmats for guests :)

Q: Do you advertise my property on other platforms than Airbnb. 

Yes we can advertise your place on other popular holiday lettings platforms. Please ask us for further information.

Q: Do you handle key exchange?

Yes we do, its all part of the service!

Q: How do I pay you?

Simple. We deduct our fees from the amount the guest pays and send you the balance along with a full itemised invoice at the end of each month so you can see the full breakdown for yourself.

Q: Do I have to pay if no guests stay?

No. There are no monthly fees so if you have no bookings we wont charge you a thing.

Q: Do you manage single room rentals?

No. Unfortunately we do not manage single room rentals at this time.

Q: Do you have a referral program?

Absolutely! Just ask us about our referral scheme and we will gladly pay you a cash bonus when your referral gets their first paying guests :)

Q: Are we part of Airbnb?

Air Agents is an independent, London based property management service. We are not affiliated to or endorsed by Airbnb.